In the last week of March 2021, a bill was introduced in the California assembly that would require social media platforms to publicly disclose the specific user conduct that will get users temporarily or permanently banned from those sites—including online hate, disinformation, extremism, harassment, and foreign interference.

The COVID-19 pandemic has forced many of us to adjust our usual work-life balance. Rather than maintaining the strict division between home and office, individuals have adapted to a new hybrid lifestyle, combining all under one roof. This new lifestyle has afforded many people with additional free time that would otherwise be spent commuting to the office. Unsurprisingly, people are choosing to use this free time to browse their favourite social media platforms. In Q1 of 2020, daily time spent in apps increased 20% on Android devices in comparison to last year.

In November of 2017, a federal appeals court rejected employment-related site Glassdoor’s claim that its users had a First Amendment right to anonymity that would protect their information from disclosure pursuant to a grand jury subpoena. The panel also sustained a contempt order that was entered by the district court to enforce the decision.  (In re Grand Jury Subpoena, No. 16-03-217, Civ. No. 17-16221, D.C.No. 2:17-mc-00036-DJH (9th Cir. Nov. 8, 2017)).  (We had previously covered an unrelated case involving anonymity of reviews on Glassdoor.com posted by former employees here.)

In South Africa, employees are under the mistaken belief that what they do in their time away from the office, specifically on social media, is private and beyond the reach of their employer’s control.

They fail to consider that they could face disciplinary action for their online rants and comments. This could be fatal to their employment. The reality is that with the escalating use of social media during working hours as well as outside of company time, employees are regularly coming under fire for what they post online.

Social media platforms often require users to agree to Terms of Service or Terms of Use (“TOS”) to use the platform. These contracts can be lengthy and many social media users may not read them in their entirety before agreeing and proceeding to use the platform. This can raise particular issues in contract law, especially about the legal enforceability of the provisions.

The legal enforceability of TOS provisions is relevant to both social media users and app developers. Individuals or businesses who use social media should consider how the TOS affect their legal rights and obligations, especially regarding privacy and dispute resolution. On the other hand, if you’re developing an app for your business, you need to consider what provisions you should include in your TOS and how they should be drafted to ensure legal enforceability.

In particular, “choice of forum” provisions in TOS may be contentious in Canadian courts. Such provisions purport to set out where dispute resolution must take place.

Yes and no. SnapChat automatically deletes most messages after they have been opened or expired.  However, it warns users that the recipient may take a screenshot or use some other screen capture technology (or simply take a photo of their screen with another camera).  Our long-time readers may recall that SnapChat entered into settlement agreements with both the U.S. Federal Trade Commission and the Maryland Attorney General on the topic of whether messages disappear.