Tag archives: Google

CDA § 230 Safe Harbor

Section 230 of the Communications Decency Act (“CDA”), otherwise known as § 230 Safe Harbor, explains that “No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider.”  47 U.S.C.A. § 230(c)(1).  In addition, § 230 precludes liability for providers … Continue reading

Amending Social Media Site User Agreements

Many companies are joining various social media sites, but how many sites’ user agreements conflict with companies’ policies and requirements? It may be simpler for a government agency to join a social media site than a corporation, thanks to the U.S. General Services Administration (“GSA”).  The GSA, representing federal government agencies, has negotiated amendments to … Continue reading

Defamation in a Social Media World

Companies of every size are concerned with protecting the reputation of the company, which is often a company’s greatest source of referrals. Protecting the online reputation of a company has become increasingly difficult because the reputation of a company can be ruined very quickly if an unhappy customer, former employee, or competitor of the company … Continue reading

Anonymous Negative Reviews

Austin-based cleaning company Austin Gutter King Corporation, Inc. made headline news in Texas this week by filing a lawsuit against the poster of a negative review of its business on Google Places, the search engine’s business listing and review website. The review originally came from a user named “Norma Lee,” but a court-ordered request from … Continue reading

NLRB Still Scrutinizing Social Media Policies

On November 15, 2012, the National Labor Relations Board again rejected an employer’s social media policy because it could be construed to chill employees’ rights to join together for mutual aid and protection. Dish Network’s employee handbook banned employees from making “disparaging or defamatory comments” about the company. Relying on the NLRB’s  recent decision invalidating … Continue reading

OpenID

OpenID is an third-party identification protocol that allows users to log on to multiple websites with only one username and password.  Users register with one OpenID website, called an Identity Provider.  The user can then log on to any website that accepts OpenID using the identity from the provider.  The “OpenID Acceptor,” as it is … Continue reading
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