Tag archives: consumer review

President Obama signs the “Consumer Review Fairness Act of 2016”

Photo of Caleb Segrest (US)By Caleb Segrest (US) on Posted in Defamation
On Thursday, December 15, 2016, President Obama signed into law H.R. 5111, now officially titled the “Consumer Review Fairness Act of 2016.” The substantive provisions of the bill, which we discussed in a previous post, are virtually unchanged, but the law’s text provides further details regarding enforcement by the Federal Trade Commission and the states. … Continue reading

U.S. House takes steps to protect consumers’ rights to post negative reviews

Photo of Caleb Segrest (US)By Caleb Segrest (US) on Posted in Defamation
We have all seen the reviews of products or services that disgruntled consumers post on review sites such as Yelp. Lately, however, some consumers have faced lawsuits for violating “gag orders,” or non-disparagement clauses, found in agreements between businesses and consumers. These clauses restrict consumers’ ability to publish any negative criticism about their experiences and … Continue reading
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