Tag archives: chatbot

Chatbots gone wild? Some ethical considerations

Photo of Maya MedeirosBy Maya Medeiros on Posted in General
Chatbots are computer applications programmed to mimic human behaviour using machine learning and natural language processing. Chatbots can act autonomously and do not require a human operator. Given this freedom, chatbots do not always act in a manner that is fair and neutral – they can go wild with unintended consequences. For example, a chatbot … Continue reading

Legal chatbots: something for nothing?

Photo of Jeff Pettit (US)By Jeff Pettit (US) on Posted in Copyright, General
In June, we introduced the topic of chatbots and highlighted some key risks and concerns associated with this growing area of technology.  One business in particular, DoNotPay, made headlines recently by announcing that it would begin building legal chatbots for free. The claim? In a July 14, 2017, posting to the online publishing platform Medium, … Continue reading

Chatbots: Some Legal Issues

Photo of Farah Mukaddam (UK)By Farah Mukaddam (UK) on Posted in Social media policies
What is a chatbot?  Essentially it is a computer program which simulates human behaviour online, including on social media. Chatbots are not a new concept but are becoming increasingly sophisticated in what they can do and how closely they can mimic human behaviour online, such that they are increasingly replacing humans in populating social media … Continue reading
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