Photo of Heather Sherrod (US)

As an associate in the labor and employment group, Heather's practice focuses on assisting employers and their management personnel with a variety of day-to-day legal issues, including updating and ensuring compliance of employment policies and handbooks, employment termination issues, confidentiality and non-compete issues, and employee or supervisor training. She regularly represents clients with various employment issues including the Fair Labor Standards Act (FLSA), Title VII, the Americans with Disabilities Act (ADA), the Age Discrimination in Employment Act (ADEA), the Texas Labor Code, and similar federal and state statutes and regulations.

Even when an employee is terminated for cause, it can be difficult to fight an employee’s claim for unemployment benefits. A September 2017 ruling from the Commonwealth Court of Pennsylvania may provide employers a new route to combat meritless unemployment claims. In most states, an unemployed individual may file for and receive unemployment benefits if he is out of work due to no fault of his own.  The Commonwealth Court of Pennsylvania recently affirmed a decision by the state’s unemployment board to deny a former painter at a metal company unemployment benefits because of a social media post he left after his departure from the company.

In March of 2017, a California court of appeals prohibited the disclosure of an individual’s identity after the individual anonymously posted negative information about his former employer on the website Glassdoor.

Glassdoor, Inc. operates a website that allows individuals to post reviews anonymously about their employment experiences.  One such post was published to the website on June 21, 2015 by an individual claiming to be former employee of Machine Zone, Inc. The post included negative comments about the company, including:

On January 1, 2017, the National Labor Relations Board (“NLRB”) released an advice memorandum (dated September 22, 2016) that reviewed and approved Northwestern University’s revised Football Handbook’s social media policy. The NLRB Office of the General Counsel, which prepared the advice memorandum, was asked to advise whether the university’s Football Handbook policies, including its social media policy, were lawful.

Earlier this year, we discussed that a National Labor Relations Board (NLRB) administrative law judge found that an employee’s tweets could be considered protected “concerted activity” in Chipotle Services LLC d/b/a Chipotle Mexican Grill.  As a reminder, the administrative law judge determined that portions of Chipotle’s outdated Social Media Code of Conduct policy violated the U.S. National Labor Relations Act (NRLA).  The judge also found that Chipotle’s request that the employee remove his Twitter posts (i.e. “tweets”) also violated the NLRA. On August 18, 2016, a three-member panel of the National Labor Relations Board (NLRB) affirmed that Chipotle’s Social Media Code of Conduct violated the NLRA, but the NLRB reversed the administrative law judge’s finding related to the Twitter posts.

The General Counsel of the National Labor Relations Board (“NLRB”) in March of 2016 issued memorandum 16-01 requiring the Board’s Regional Offices, which investigate and prosecute unfair labor practices, to submit all cases or complaints related to employee e-mail and other electronic systems to the NLRB Division of Advice.  The General Counsel explained in the memorandum that certain cases and issues are of particular interest to the Board and therefore require consideration by the head office in Washington, DC.  This memorandum makes clear that the NLRB continues to take a keen interest in extending the reach of the National Labor Relations Act (“NLRA”) to new media.

On March 14, 2016, the popular chain, Chipotle Mexican Grill, was found to have violated the National Labor Relations Act (NLRA) when it asked an employee to delete posts on his Twitter account about the company.

Specifically, in Chipotle Services LLC d/b/a Chipotle Mexican Grill and Pennsylvania Workers Organizing Committee, a National Labor Relations Board (NLRB) administrative law judge determined that  that the employee’s “tweets” constituted protected activity.

The Office of the General Counsel (OGC) of the National Labor Relations Board (NLRB) recently released another advice memorandum providing enforcement guidance on employer social media policies. This time, the OGC reviewed a company social medial policy which required employees